Frequently Asked Questions

⏱️ What are your lead times?

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Deadlines depend on the nature of the project. On average: 1-2 weeks for a visual identity, 2-4 weeks for a showcase website, and 4-8 weeks for an e-commerce project or web application. We always draw up a detailed schedule in advance.

🔄 How many revisions are included?

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Each project includes a number of revisions defined in the quotation (generally 2-3 for standard packages). Additional revisions are invoiced separately. Our aim is to satisfy you from the very first proposal, thanks to a thorough briefing.

🤝 How does working with Sk'Agency work?

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Our process takes place in 4 stages: 1) Consultation and briefing to understand your needs, 2) Creative and strategic proposal, 3) Realization with regular validation points, 4) Delivery and support. You're involved every step of the way.

🎨 What types of projects do you carry out?

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We cover three main areas: digital marketing (strategy, SEO, social networks), graphic design (logos, graphic charters, print/web media), and web development (showcase sites, e-commerce, applications). We also offer combined packages.

💳 What are your payment terms?

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We generally require a deposit of 30-50% on signature of the quotation, with the balance due on delivery. For larger projects, a 3-installment schedule is possible. We accept bank transfers.

📁 Who owns the rights to the creations?

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Once the project has been paid for in full, you become the owner of the rights to use all creations. Source files (PSD, AI, etc.) can be supplied on request, usually included or at an extra charge depending on the contract.

🚀 Can you take over an existing project?

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Absolutely! We can take over and improve an existing website, refresh a visual identity or optimize your current marketing campaigns. A preliminary audit enables us to assess the work to be done.

Have Other Questions?

Feel free to contact us for more information about our services.

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